Job Description

Site Manager Position at Bliss Car Wash

Bliss Car Wash is looking for a Site Manager to join a growing team. At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we will do whatever it takes to make our guests happy.

The Site Manager is responsible for the day-to-day operations from site upkeep to guest service, membership sales as well as training a positive team.

An outgoing and friendly personality with a passion for guest caring/service is key component of this role. The Site Manager is responsible for ensuring a positive experience for guests as well as providing a safe, positive working environment for employees.

This position requires adhering to all guidelines, including company policies and all local, state, and federal compliances.

Responsibilities:

• Train/Complete daily checklist
• Schedule employees within Bliss guidelines
• Provide the best guest experience by training team on all programs and building guest loyalty through our membership program
• Provide daily direction to the team and ensure safety and other compliance procedures are followed
• Strong problem-solving skills and regular communication with the Operations Manager
• Follow through on site open/close process and ensure site is fully operational during business hours
• Responsible for creating a positive culture to ensure exceptional guest service
• Accountable for providing strong, positive, and pro-active leadership to the team while providing direction, feedback, and holding them accountable for performance and results
• Responsible for compliance with local, state, and federal laws, as well, as internal audits
• Oversee the site's appearance/conditions
• Maintain a safe work environment for the team and guests

Job Qualifications:

• Education: High School Graduate
• Experience: Supervisor/Manager experience in Car Wash, Retail or Guest Service Industries "Preferred"

Knowledge:

• Maintain the highest level of guest service
• Ability to adapt to an ever-changing high-volume car wash
• Have the ability to take initiative when problems arise
• Flexibility to adapt in a variety of situations
• Have attention to detail
• Ability to work varied hours/days as business dictates (Including Fridays & Saturdays)
• Demonstrate ability to improve team performance through motivation, training and setting clear expectations

Leadership Skills:

• Excellent written/verbal communication skills
• Must be computer/technology proficient
• Ability to multitask and have excellent organizational skills is essential
• Must be able to lead, support, and contribute to team goals

Language Skills:

• Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management, co-workers and guests.

Benefits:

• Flexible working hours
• Paid Vacation time
• Holiday Pay
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
• 401k with Employer Matching
• We offer the opportunity for growth within the Bliss family and value each one of our team members

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. Sign-on Bonus is payable after 90 days of continues employment.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable "Fair Chance" ordinances.

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